Venue:

Bar 51, Dublin 4

Date:

Tue Nov 28 18:30

Attendees:

96

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Laser Sharp Customer Focus

Join us to get tips from real entrepreneurs for starting and running your own business. 

Enjoy informal networking with a diverse and friendly group of entrepreneurs. 


Speakers: 

Ruslan Mocharskyy, Founder The Art of Coffee

The Irish Latte Champion 2012 Ruslan has by now opened 6 coffee shops in Dublin. Opening just one is a tall ordeal, with the fierce competition and high rental prices, how did he open 6?? Ruslan knows the price of every sachet of sugar and the profit margin of each coffee cup sold. 

He knows his customers and what they want. 

Join our event and hear how the down to earth founder of The Art of Coffee got started. 

Margaret Boland Revenue growth specialist, profit planner, positive strategic thinker, sales & marketing professional, business mentor & tourism consultant 

After over 18 years working in executive and management roles in the commercial arena Margaret established Bofin Consultancy to help businesses who struggle with Marketing, profit planning and strategy. She has a record of success and award winning clients. 

Mags works with clients in Ireland, UK and Sweden, with Tourism & hospitality, food, construction, SMEs, professional services, start-ups and business support organisations.

Margaret will share her experiences working with Customer Service Excellence with her hospitality clients. 

We'll also introduce our new Dublin Chapter Masters who will take over organising the events in 2018. 

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